Contact Our Crypto Recovery Team
Contact us about a cryptocurrency scam, unauthorized transaction, wallet incident, existing case or general service question. Our team will review your inquiry and provide appropriate guidance.
Choose the best way to contact our team.
For the fastest assessment of a cryptocurrency-loss incident, use the case-review form and include the relevant public transaction information.
Email Support
Send a general service, partnership or account-related inquiry to our support team.
info@crypregainlost.comCase Review
Submit transaction hashes, public wallet addresses and incident information for an initial assessment.
Start Free Case ReviewReport a Scam
Report a suspected crypto investment scam, fake exchange, phishing attack or wallet theft.
Report Crypto ScamEvidence Submission
Submit supporting documents or additional evidence for a new or existing cryptocurrency case.
Submit EvidenceSend Us a Message
Complete the form below and provide enough information for our team to understand your inquiry. Do not submit passwords, private keys, wallet seed phrases or authentication codes.
What to expect after contacting our team.
Your message is reviewed and directed to the appropriate team based on the inquiry type and information provided.
Message Received
Your inquiry is received and prepared for review by the appropriate support or case-assessment team.
Details Reviewed
We review the inquiry type, case reference and relevant information included in your message.
Correct Team Assigned
The inquiry is directed to support, investigation, evidence review or another suitable department.
Response Provided
You receive appropriate information, clarification or guidance about the next reasonable step.
Contact and support frequently asked questions.
Find answers about submitting inquiries, case references, transaction details and account security.
Use the case-review form when you have a new cryptocurrency-loss incident. Include the relevant transaction hashes, public wallet addresses, dates, amounts and a clear incident summary.
Include your existing case reference, the email used for the original submission and a clear description of the update or question.
No. Never send a wallet seed phrase, private key, wallet password, exchange password, PIN or authentication code. Public wallet addresses and transaction hashes are sufficient for an initial review.
Use the dedicated evidence-reporting page for screenshots, documents and detailed transaction evidence. The contact form is better suited for general messages and case-status questions.
No. Cryptocurrency recovery cannot be guaranteed. Outcomes depend on the transaction trail, fund destination, available evidence, third-party cooperation and applicable legal procedures.
Need help with a cryptocurrency incident?
Send us a message or submit your transaction details through the confidential case-review form.